The San Francisco Symphony is known around the world for artistic excellence and now, its digital ticket-buying experience reflects that same standard.
iMedia is proud to announce the launch of SeatMe for the San Francisco Symphony. SeatMe delivers an immersive, interactive way for patrons to choose their seats before they ever step inside Davies Symphony Hall. This marks another milestone in iMedia’s mission to modernize how cultural organizations connect with audiences through powerful digital experiences.
Turning Seat Selection into Part of the Experience
For many patrons, choosing a seat is one of the most important and stressful parts of purchasing tickets. Traditional seat maps offer little insight into sightlines, proximity to the stage, or how the hall actually feels from a given location.
SeatMe changes that.
With virtual 3D views from every seat, patrons can explore the hall and understand their perspective before purchasing. They can see exactly what the experience will be like, whether they want to be close to the orchestra or enjoy a sweeping balcony view. SeatMe makes choosing the right seat easy, visual, and intuitive.
For San Francisco Symphony audiences, this means fewer surprises, greater confidence at checkout, and a ticket-buying journey that feels as premium as the performance itself.
Built for Real-World Ticketing
SeatMe is fully integrated into San Francisco Symphony’s Tessitura ticketing environment. That means it supports:
- Single tickets, subscriptions, and packages for fixed and flexible seating
- Custom price type configurations, seat messaging, and upsells
- Renewals, exchanges, and waiting lists
- A seamless path from seat selection to checkout
Patrons stay within the Symphony’s trusted purchase flow, while benefiting from a more engaging and informative interface.
A Growing Network of Leading Arts Organizations
San Francisco Symphony joins a growing list of major performing arts organizations that have chosen SeatMe to elevate their digital experience, including Chicago Symphony Orchestra, St. Louis Symphony Orchestra, and LA Opera.
Across these institutions, immersive seat selection has helped reduce buyer hesitation, increase conversion, and improve overall patron satisfaction, especially for new buyers and high-value purchases.
Why Immersive Seat Selection Matters
Today’s ticket buyers expect clarity, confidence, and convenience, especially younger, digitally native audiences who are used to highly visual, intuitive online experiences. They want to know exactly what they’re getting before they click “buy.” SeatMe delivers on that expectation by removing uncertainty and replacing it with visual assurance, helping arts organizations meet the rising digital standards of the next generation of patrons.
For organizations, this translates into:
- Higher conversion rates
- Increased average order value
- Fewer seat-related complaints or exchanges
- A more modern, brand-aligned digital presence
It’s not just about selling tickets; it’s about creating trust in the experience. To learn more about SeatMe and how to get started on your Tessitura website, contact iMedia to schedule a demo and see how SeatMe can elevate your organization’s ticketing and digital experience.