AI Experience Platform for Tessitura Organizations
Give every patron a knowledgeable guide, built on your content and connected to your box office
Talk with an AI Expert
Ready to start a project? Need support? Or, have a question?
iMedia’s AI Experience Platform brings conversational AI search and a Tessitura-connected digital assistant directly to your website — built around your organization’s content, ticketing data, and patron journey, not a generic template. Patrons get instant answers on show times, pricing, accessibility, and availability. Your box office gets fewer routine calls. And your organization gets a platform that’s tuned to your repertoire and your systems from day one.
Leverage AI-powered search to surface recommendations for shows with more availability or ones that match a patron’s stated preferences — a targeted approach that leads to faster conversions and increased sales. Available 24/7, the assistant answers box office questions in real time, so patrons get what they need without waiting in line or on hold — and it keeps them informed and engaged about upcoming performances between visits.
Talk with an AI Expert
Ready to start a project? Need support? Or, have a question?
Your AI-Powered Guide to Arts & Culture
Enhance every patron’s experience with an AI Experience Platform purpose-built for arts and culture organizations. From ticketing to visit planning to discovery, iMedia engineers every interaction to be seamless, personalized, and grounded in your actual content and systems.
Smarter Ticketing, Faster Support
Our AI assistant helps patrons purchase tickets, answer FAQs, and resolve common inquiries instantly—reducing wait times and freeing up staff for more complex requests.
Personalized Visit Planning
Guide visitors with tailored recommendations on event times, accessibility, dining, and amenities. The AI ensures every guest can plan a smooth, enjoyable experience before they even arrive.
Search Made Simple
Whether it’s performances, exhibits, or special programs, the AI delivers accurate, real-time results across your entire digital presence—making it effortless for patrons to explore and discover.
Arts & Cultural Projects Built by iMedia
SeatMe + AI
Together with SeatMe, our immersive 3D SYOS app for Tessitura, the AI Experience Platform deepens patron engagement even further. Combining conversational AI with SeatMe lets audiences explore venues in immersive 3D while getting real-time answers along the way — making the ticket-buying experience more interactive, and every moment feel considered.
iMedia in the Arts
iMedia’s Arts and Cultural Organization solutions encompass all the digital features needed to build a unified patron experience and powerful ticketing website.
We take an agnostic approach to design and technology. Instead of following trends, we focus on creating a solution that is driven by the fundamentals: your brand, business goals and users. As members of the Tessitura community for almost 20 years, our team helps brands build lifetime relationships with their customers, increase fundraising and improve ticket sales.