Conversational AI for Tessitura

AI powered digital assistant for your patrons

Talk with an AI Expert

Ready to start a project? Need support? Or, have a question? 

Unlock the full potential of your website with our exclusive generative AI search for Arts organizations. Using AI to enhance the patron journey from ticket purchasing to box office inquiries, our Tessitura integrated copilot provides patrons faster access to the information and tickets they need.

Leverage our powerful AI-enabled search to prompt recommendations for shows with more availability or those that align with patrons’ preferences. This targeted approach leads to faster conversions and increased sales.

Our AI copilot is available 24/7 to answer box office questions, ensuring patrons get the information they need, when they need it, so no more waiting in line or on the phone.

Our conversational AI concierge engages patrons, and is a communication tool for patrons, keeping them informed and excited about upcoming performances.

Talk with an AI Expert

Ready to start a project? Need support? Or, have a question? 

Your AI-Powered Guide to Arts & Culture

Enhance every patron’s experience with our intelligent digital assistant, designed specifically for arts and culture organizations. From ticketing to planning visits and finding the perfect event, our AI makes every interaction seamless, personalized, and engaging.

Smarter Ticketing, Faster Support

Our AI assistant helps patrons purchase tickets, answer FAQs, and resolve common inquiries instantly—reducing wait times and freeing up staff for more complex requests.

Personalized Visit Planning

Guide visitors with tailored recommendations on event times, accessibility, dining, and amenities. The AI ensures every guest can plan a smooth, enjoyable experience before they even arrive.

Search Made Simple

Whether it’s performances, exhibits, or special programs, the AI delivers accurate, real-time results across your entire digital presence—making it effortless for patrons to explore and discover.

Arts & Cultural Projects Built by iMedia

Carnegie Hall Logo
Gettysburg Foundation Logo
92ny logo
la opera logo
Flynn Logo
Segerstrom Center for the Arts Logo
San Francisco Symphony Logo
Pasadena_Playhouse
NY Phil Logo

SeatMe + AI

Together with SeatMe, our 3D SYOS app for Tessitura, you can deliver unmatched patron engagement and satisfaction. Combining generative AI with SeatMe allows audiences to explore venues in immersive 3D, enhancing their ticket-buying experience and making it more interactive. With a focus on creating memorable moments, our app ensures that patrons feel connected and valued, ultimately transforming their experience at your events.

iMedia in the Arts

iMedia’s Arts and Cultural Organization solutions encompass all the digital features needed to build a unified patron experience and powerful ticketing website.

We take an agnostic approach to design and technology. Instead of following trends, we focus on creating a solution that is driven by the fundamentals: your brand, business goals and users. As members of the Tessitura community for almost 20 years, our team helps brands build lifetime relationships with their customers, increase fundraising and improve ticket sales.

Let's Talk

Get in Touch

Ready to start a project? Need support? Or, have a question? Connect with us!

Subscribe to our Newsletter

Stay informed with the latest news and insights from our team.