Upgrade to Tessitura V16 With Confidence
A clear, guided path from Tessitura V15 to V16, so your organization meets the December 2027 deadline and comes out with a stronger digital experience.
Talk with a Migration Specialist
Ready to plan your move to V16? Have questions your current integrations? Let’s talk.
December 2027 is closer than it looks. Tessitura recommends four to six months for the platform upgrade alone, and that timeline doesn’t include the work that may need to happen outside of Tessitura. V16 is a structural shift in how your systems integrate, how patron data is governed, and how membership pricing works. Waiting doesn’t just delay the inevitable; it adds risk, cost, and complexity the longer you’re on a legacy version.
iMedia has guided arts and culture organizations through platform transitions like this one for nearly 20 years, and we know exactly where the friction points show up.
Talk with a Migration Specialist
Ready to plan your move to V16? Have questions your current integrations? Let’s talk.
What's Changing in Tessitura V16
SOAP to REST Migration
Custom integrations built on the old SOAP framework need to be reviewed and, in many cases, rebuilt to align with V16’s REST architecture.
New Contact Permissions Model
A more transparent, flexible way to manage patron data and communication consent, replacing legacy restriction fields.
Rebuilt Membership Pricing
Greater flexibility for tiered and benefit-based programs, with new configuration and validation requirements before go-live.
Upgrade the Platform. Upgrade the Experience.
Tessitura is upgrading the platform. This is your organization’s opportunity to upgrade the experience, not just make it compatible with v16. Many organizations that have already migrated have missed this part.
- Are your customer journeys still working the way you want them to?
- Are there opportunities to improve performance, accessibility, AEO/SEO, or conversion while you’re already doing the work?
- Where could new v16 capabilities replace something your team built to work around v15’s limitations?
A migration partner who knows arts & culture
We combine technical migration expertise with an understanding of how your marketing, membership, and box office teams actually work day to day, so the move to V16 fits your organization, not the other way around.
Integration Audit
Full review of existing SOAP-based development and third-party connections.
Permissions Mapping
Translating your current restriction fields into the new Contact Permissions structure.
Pricing Validation
Configuring and testing tiered and benefit-based membership pricing before launch.
Coordinated go-live
A planned transition that minimizes disruption to your box office and marketing teams.
Relying on Tessitura APIs, Shared Session, TNEW, or other custom integrations? We’ll help you plan early, so your strategy is set before the scope is.
Arts and Culture Projects Built by iMedia
Don't Let V15 Become a Liability
The earlier you start planning, the smoother your V16 migration will be — and the more of the opportunity you’ll capture along the way
01.
Readiness Assessment
We audit your current V15 environment, integrations, and data structure.
02.
Migration Roadmap
A clear plan and timeline built around your organization's calendar and risk tolerance.
03.
Build & Validate
Integrations rebuilt, permissions mapped, pricing configured and tested.
04.
Go-Live & Support
A coordinated launch with support through the transition.