Audit is a terrible word. It bring images of dark suits descending down long corridors with warrants. But the dreaded audit is an essential step any User Experience Architect must take. Whether it’s redesigning a website or starting from scratch, you need start by assessing what’s available, need’s improvement or just plain missing. It sounds crazy but I enjoy the auditing part of my job. It’s a bit like looking all the pieces to a puzzle before you start solving... Read More on the Subject
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Imagine walking into a open air market and there are three carts selling leather boots. Two of them have signs that said “Fine Leather Boots $99.99” and “Premium Leather Boots $79.99”. The third cart says “Superior Leather Boots - See Me Around Back for a Price”. Which cart are you going to approach first? The same scenario is happening in e-commerce as manufacturers try to enforce "Minimum Advertised Price" or MAP across online retailers. Instead of listing a price, they... Read More on the Subject