Audit is a terrible word. It bring images of dark suits descending down long corridors with warrants. But the dreaded audit is an essential step any User Experience Architect must take. Whether it’s redesigning a website or starting from scratch, you need start by assessing what’s available, need’s improvement or just plain missing. It sounds crazy but I enjoy the auditing part of my job. It’s a bit like looking all the pieces to a puzzle before you start solving... Read More
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